Privacy Policy

Introduction

963Hz (“963Hz,” “we,” “us,” or “our”), operating under Jenin Frequency Company for Artist Management Co., a limited liability company incorporated in Amman, Jordan, respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy describes how we collect, use, store, disclose, and protect your personal information when you visit our website, communicate with us, submit artist or booking inquiries, or engage with our services.

By using our website or services, you agree to the terms of this Privacy Policy.

If you do not agree, please discontinue use of our website and services.

Scope of This Policy

This Privacy Policy applies to all information collected through:

• Our website: https://www.963hzpresents.com

• Email, WhatsApp, phone calls, or other electronic communications;

• Booking inquiries, artist submissions, proposals, contracts, and service-related interactions;

• Any integrations or tools we use in the course of providing our services.

This Policy does not apply to third-party websites linked from our site. We are not responsible for their privacy practices, and you are encouraged to review their policies separately.

Definitions

• “Personal Data” means any information relating to an identified or identifiable individual.

• “Processing” means any operation performed on personal data (collection, storage, use, disclosure, etc.).

• “Controller” refers to the entity that determines the purposes and means of processing personal data (963Hz).

• “Processor” refers to an entity that processes data on behalf of the controller.

• “Services” refers to artist booking, artist curation, live programming consultation, talent sourcing, cultural programming support, and related creative and entertainment services provided by 963Hz.

Information We Collect

We may collect the following categories of personal information directly from you:

• Identification and Contact Information: Name, email address, company name, job title, and phone number.

• Payment and Billing Information: Billing address, transaction data, and related records.

• Communications: Information included in correspondence, booking inquiries, proposals, artist submissions, WhatsApp messages, emails, calls, or other communications with us.

• Professional Information: Company website, project details, and information relevant to our services.

• Artist Materials and Submission Information: EPKs, biographies, demo links, technical riders, portfolio materials, social media profiles, performance information, and other materials voluntarily submitted for representation, booking consideration, or programming discussions.

• Event Media and Documentation: Photographs, videos, and related media captured during events, performances, or activations for promotional, archival, or marketing purposes.

We may also automatically collect technical and usage data such as IP address, browser type, pages visited, and general navigation behavior.

Purpose and Legal Basis for Processing

We process your personal data for the following purposes:

• To provide and manage our services;

• To respond to inquiries and communications;

• To coordinate artist bookings, venue communications, and event-related logistics;

• To review artist submissions, booking requests, and programming inquiries;

• To process payments and accounting;

• To send newsletters, occasional updates, announcements, and relevant communications;

• To analyze website usage and improve our services;

• To comply with applicable legal obligations.

How We Use Personal Data

We use collected data to:

• Deliver, administer, and improve our services;

• Communicate regarding inquiries, proposals, bookings, and projects;

• Coordinate programming, artist bookings, and logistics;

• Manage payments and accounting records;

• Send marketing communications where consent has been provided;

• Maintain website functionality and security;

• Comply with applicable laws and regulations.